The Property Institute of New Zealand is committed to promoting excellence and high standards among property professionals.
The Property Industry Quality Assurance programme (PIQA) is for firms in New Zealand that provide services in the four professional communities which the Institute represents; Real Property Valuation, Plant and Machinery Valuation, Property and Facilities Management, and Property Advisory.
It is a comprehensive toolkit for property professionals striving for best practice.
Originally titled the "Quality Assurance and Accreditation Scheme (QAAS)" in 2011, it has since been through a significant overhaul and upgrade, following feedback and consultation.
Refreshed and relaunched as PIQA in 2016, the scheme helps firms maintain and improve business performance.
One of the biggest changes, is that it has been reintroduced with two distinct levels.
Level One is for existing members of our Quality Assurance Accreditation Scheme with a raft of new improved services and tools.
Level Two is new. It will offer a free self-assessment service for PINZ members so they can monitor their progress as they plan their next steps for ongoing organisational improvement.
Customers and stakeholders can have confidence that an accredited firm has policies and processes in place to support best practice, and they have had their valuation processes peer reviewed.
By accrediting firms and monitoring national practice, the Institute is well placed to identify and respond to national issues quickly.
The scheme does not overlap the functions of the Valuers Registration Board, the statutory body which investigates complaints against individual valuers.
Accredited firms are easily recognisable, through the use of the PIQA logo. Only firms that have achieved formal accreditation may use this logo.